Privacy Policy

SiteBuildIndia ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have when you visit our website or use our services.

1. Information We Collect

Information you give us: your name, phone number, email address, business/shop name, city, and project requirements submitted through our enquiry, quote, or contact forms — and any messages you send us on WhatsApp, phone, or email.

Information collected automatically: pages visited, time on site, referring source, approximate location, browser and device type, and similar analytics data. We use cookies and similar technologies (Google Analytics and the Meta/Facebook Pixel) to measure website performance and the effectiveness of our advertising.

Marketing identifiers: if you arrive via a Google or Meta (Facebook/Instagram) ad, we may record campaign parameters (UTM tags, click IDs such as fbclid) to understand which campaigns generate enquiries.

2. How We Use Your Information

• Respond to your enquiries and deliver the services you request.
• Send project updates, quotations, invoices, and service-related messages.
• Contact you by WhatsApp, email, or phone regarding your enquiry.
• Measure and improve our website, services, and advertising.
• Meet our legal, tax, and accounting obligations.

We do not sell, rent, or trade your personal information to any third party.

3. How We Share Information

We share data only with trusted providers needed to run our business — for example website hosting, email delivery, analytics (Google), advertising (Meta), and payment processing (Razorpay) — and only to the extent required to provide our services. We may also disclose information where required by law or to protect our legal rights.

4. Data Retention

We keep your information only for as long as needed to provide our services, maintain business and tax records, and comply with the law. Enquiry data from leads that do not convert is typically retained for up to 24 months and then deleted or anonymised.

5. Data Security

All form submissions are transmitted over an encrypted HTTPS/SSL connection. We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure. No method of transmission over the internet is 100% secure, but we work to safeguard your information.

6. Cookies & Tracking

We use cookies and pixels for analytics, advertising measurement, and remembering your preferences. You can disable cookies in your browser settings; some site features may not work as expected if you do. Continued use of our site indicates your consent to our use of cookies.

7. Third-Party Links

Our website may link to third-party sites (such as WhatsApp, social media, or payment pages). We are not responsible for the privacy practices of those sites and encourage you to read their policies.

8. Children's Privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will delete it.

9. Your Rights

You may request access to, correction of, or deletion of your personal data, and you may opt out of marketing messages at any time. To exercise these rights, email us at queries@sitebuildindia.com.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us